Who We Are

Our History

The Listening Post Collective was founded by Jesse Hardman in 2013  to bring Internews’s international experience and strategies around serving community information needs to the U.S.

The first Listening Post project focused on rebuilding and adapting trusted information networks in post-Katrina New Orleans; it pioneered sharing civic news and information via SMS.

With this experience and dozens of civic media projects later, the Listening Post Collective released a “Playbook” in 2017, a PDF that outlined a 7-step community engagement process to assist media outlets and community groups in creating their own Listening Post-inspired news and information platforms.

In 2022, LPC relaunched the playbook as a digital learning platform and community that guides communities through our civic media design process – Listen, Seed, and Cultivate. The playbook offers tools, community, and resources to launch community-led civic media projects.

Our Values

Listening is our greatest tool

We start with listening. We ask questions that help us understand how we can be of service to communities.

Cultivating local power is essential

We help build power by providing tools and advice that help partners understand community needs and identify ways to help strengthen and sustain their work.

Being adaptable and responsive strengthens collaborations

There isn’t one tool, process, or approach in building news and information solutions for communities. We develop toolkits, playbooks and strategies that are adaptable and meet partners where they are.

Trust is earned

We earn trust by being transparent about what is driving our work, what we think, what we don’t know, and we show up for the people we work with.

Equitable media requires culturally relevant solutions and transformative investments

We help build power by providing tools and advice that inspires partners to understand community needs and identify ways to strengthen and sustain their work